DESIS + SDN Service Design Performances | Fall 2012 Lecture Series
Curious about the current landscape of service design in NYC? Why do services need to be designed and how do we begin to understand service ecologies? Join us as we explore these and other questions of what makes a well-designed service and how it relates to social innovation.
Lecture One | What is Service Design? Do we need to design services in NYC?
Kate Krontiris, principal at Reboot, describes the need for designed services and explores how this plays out in the NYC landscape. Reboot is a service design firm that creates policies, programs, and services that aim to change lives.
Wed 14th Nov
6.30p –7.30p
Parsons
6E 16th Street
12th Floor
Room 1204B
Kate Krontiris oversees Reboot’s US-based client engagements, and is responsible for curating a public conversation about the complex and varied ideas that Reboot weaves together, from ethnography to design to technology to policy analysis. In addition, she drives the development of organizational culture at Reboot. http://thereboot.org
Parsons DESISÂ (Design for Sustainable Social Innovation and Sustainability Lab) is a research lab at the School of Design Strategies, Parsons The New School for Design Its mission is to advance the practice and discourse of design-enabled social innovation toward more sustainable cities. http://desis.parsons.edu
Service Design Network is an international academic and professional community dedicated to advancing the knowledge and practice of service design worldwide. Founded spring of 2012, the NYC chapter of SDN hosts workshops, conferences, and events in order to foster the emerging service design community. http://service-design-network.org